Our Shipping, Return Policies

Casey’s Creations Shipping Policy

Thank you for visiting and shopping at Casey’s Hand-Crafted Creations.

 Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy Shipment processing time:

~All orders are processed within 1-2 business days.

~Orders are not shipped or delivered on weekends or holidays.

~If we are experiencing a high volume of orders, shipments may be delayed by a few days.

~Please allow additional days in transit for delivery.

~If there will be a significant delay in shipment of your order, we will contact you via email.

Shipping rates & delivery estimates:

~Shipping charges for your order will be calculated and displayed at checkout.

~Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses:

~Casey’s Creations ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.

 Shipment confirmation & Order tracking:

~You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

~Customs, Duties and Taxes Casey’s Hand-Crafted Creations is not responsible for any customs and taxes applied to your order.

~ All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages:

~Casey’s Hand-Crafted Creations is not liable for any products damaged or lost during shipping.

~If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy:

We currently do not ship outside the U.S.

Our Return & Refund Policy:

Returns:

~All returns have to be returned to:

Casey’s Hand-Crafted Creations (Please contact us for return address and details/status of the return)

~Returned in 14 days from delivery date of the order with original packaging and all contents in package (Except for any FREEBIES that were in any order received)

Exchanges:

~All exchanges have to be processed with contact of Casey’s Hand-Crafted Creations to discuss details of the exchange.

~All exchanges can be done with an equally or less priced amount item from original purchased item. For an exchange for an item of greater cost will have to be pay in full upon exchange request.

Cancellations:

~All canceled orders have to be cancel within 24 hours of original purchase time and date. If not completed within 24 hours, order will be processed and shipping, which means a return by customer has to be done.

 

Casey’s Hand-Crafted Creations Customer Guarantee:

~Every piece of jewelry purchased through Casey’s Hand-Crafted Creations has a 1 year FREE REPAIRS of accidental damages or breakages of any jewelry purchased with Casey’s Hand-Crafted Creations up to 1 repair per each piece of jewelry